Frequently Asked Questions
Everything you need to know about your Fleshjack experience.
What shipping methods do you offer?
We provide standard and expedited shipping options across the globe. All orders are processed within 1-2 business days, and tracking information is sent via email as soon as your package departs our warehouse.
How can I return or exchange an item?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our online return portal to initiate a refund or exchange.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. We recommend comparing these measurements against your favorite fitting garments to ensure a perfect fit.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your materials sustainably sourced?
Quality and ethics are our priorities. We partner with certified manufacturers to ensure our fabrics are durable, high-quality, and produced under fair labor conditions.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You may modify or cancel your order within 60 minutes of placement by contacting our customer support team.